Privacy and Refund Policy

We value your privacy and want you to feel confident about how your information is handled. This Privacy Policy and Refund Policy explains what personal data we collect when you purchase our e-book From Passion to Profit, how we use and safeguard that data, and the terms of our 14-day refund guarantee. We are committed to protecting your information and ensuring you are satisfied with your experience.

Personal Information We Collect

When you purchase From Passion to Profit, we collect only the personal information necessary to process your order and deliver the product:

• Email Address: Collected to send you the e-book and your purchase receipt, and to communicate about your order (e.g., delivery details or any issues).

• Name: We may collect your name (if provided during checkout) to personalize communications or for billing records.

• Payment Information: Payment details (such as credit or debit card information) are not collected or stored by us directly. All payments are handled securely through Stripe, our third-party payment processor.

• Purchase Details: We keep a record of your purchase (such as the product purchased, date of purchase, and amount) to fulfill your order, provide customer support, and process any refunds.

We do not collect any other personal data about you (no browsing data, no cookies, no analytics information).

How We Use Your Information

We use the collected information strictly for the following purposes:

• Order Fulfillment: We use your email to deliver the e-book and send you a confirmation/receipt of your purchase.

• Customer Support: If you contact us with questions or issues, we will use your information (like your email and purchase record) to assist you.

• Notifications About Your Order: We may send you an email to inform you of important updates related to your purchase (for example, if there's an issue with delivery). These communications will only be about your order, and are not marketing messages.

• Processing Refunds: If you request a refund, we will use your purchase information to verify the purchase date and process the refund.

We will not use your email to send newsletters or marketing communications, unless you have explicitly opted in to such communications separately (currently, we have no such mailing list). Your personal information is never used for profiling or any kind of targeted advertising.

Data Storage and Security

We take appropriate measures to secure your personal information. The minimal data we do store (such as your email and purchase details) is kept on secure systems with access limited to authorized personnel. We retain this information only as long as necessary for order fulfillment, refunds, and any legal record-keeping requirements, after which it is deleted or anonymized.

We do not store any sensitive payment information (like your card number or bank details) on our servers. All payment data is handled by Stripe on their secure platform. Stripe is certified as a PCI Service Provider Level 1, which is the highest level of payment security certification in the industry. This means your payment details are processed with stringent encryption and security standards on Stripe's systems.

We also protect your data from unauthorized access or disclosure. We will never share your personal information with third parties for their own marketing or other purposes. In particular, we do not sell, trade, or rent your personal information to anyone The only third party that will receive some of your data is our payment processor (Stripe), solely for the purpose of completing your transaction, or in rare cases if we are required by law to disclose certain information.

Payment Processing by Stripe

All transactions on our site are processed through Stripe, a secure and reputable online payment processor. When you enter your payment details at checkout, that information is transmitted directly to Stripe; we never see or store your full credit card number on our servers.

We provide Stripe with the information necessary to charge your card and complete the purchase (this includes details like the purchase amount and your payment method) Stripe may also receive basic personal details (such as your name and email address) in order to send you a receipt and confirm the payment. Stripe handles your information in accordance with their own privacy policy and security measures (you can refer to Stripe’s Privacy Policy on their website for more details on how they handle your data).

Stripe is PCI DSS Level 1 certified, indicating compliance with the highest security standards in the payments industry. This means Stripe employs robust security measures to protect your financial information. We trust Stripe to keep your payment details safe, and using Stripe helps ensure your payment information is never stored on our site.

No Cookies or Trackers

For your privacy, our website does not use any cookies, analytics tools, or tracking scripts. We do not monitor your browsing behavior or collect any information about your usage of our site beyond the details you provide when making a purchase. The only information we receive and retain is what you explicitly provide during the checkout process. Note: Stripe may use cookies or similar technologies as part of their secure payment processing; however, our site itself does not set any cookies.

Refund Policy – 14-Day Money-Back Guarantee

We want you to be satisfied with your purchase of From Passion to Profit. If for any reason you are not happy with the e-book, we offer a 14-day money-back guarantee from the date of purchase.

• Eligibility: You may request a full refund within 14 days of the purchase date. If 14 days have passed since your purchase, we unfortunately cannot offer a refund.

• How to Request a Refund: To initiate a refund, simply contact us at thefunnels4fitness@gmail.com with your order details (for example, the email address used for the purchase or your order receipt). You do not need to provide a specific reason for the refund (though any feedback on why you were unsatisfied is appreciated).

• Refund Process: Once we receive your refund request and verify that the purchase is within the 14-day window, we will process your refund promptly. The refund will be issued to your original payment method via Stripe. We will email you a confirmation once the refund has been processed. (Please note that it might take a few business days for the refunded amount to appear back in your bank or credit card account, depending on your bank or card issuer.)

• Digital Product Return: Since From Passion to Profit is a digital product, there is no physical item to return. When you purchase the e-book, you receive a PDF file that you can keep. We trust that if you receive a refund, you will delete the e-book file and discontinue its use.

Our 14-day refund policy is designed to ensure you can purchase with confidence. We stand by the quality of our e-book, and if it doesn't meet your expectations, we will gladly refund your purchase within the stated timeframe.

Changes to This Policy

We may update this Privacy and Refund Policy from time to time. If we make significant changes, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information and the terms of our refund policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or Refund Policy, or if you wish to request a refund or inquire about your personal data, please contact us at thefunnels4fitness@gmail.com. We are here to help and will respond as quickly as possible to address your needs.

By purchasing this product, you agree to this Privacy and Refund Policy.